Privacy Policy

Effective Date: June 26, 2025

At Naiko Afghan Crafts, we are committed to respecting your privacy and being transparent about how we handle your personal information. We understand the importance of your data and believe you should have control over how it is collected and used. This privacy policy outlines how we gather, use, and protect your information when you access or use our platform, including our website, applications, and other digital services provided under the name Naiko Afghan Crafts (referred to as “Naiko,” “we,” “us,” or “our”).

Accepting the Privacy Policy

By using our services, you agree to the terms of this privacy policy and the collection and processing of your information as described here. We collect and process your data based on your consent, the necessity of processing to perform a contract, our legal obligations, or our legitimate interests. If you do not agree with our practices, please do not use the services.

Our services are intended for users aged 18 and older. Users aged 13 to 17 may only use the platform under the supervision and with the explicit consent of a parent or legal guardian. Children under the age of 13 are not permitted to use Naiko’s services.

By using our platform, you acknowledge that your information may be stored or processed in Afghanistan or other countries where Naiko operates, and that these locations may have different privacy laws than your own.

Collection of Information

We collect personal information from you in order to deliver our services, respond to your requests, and improve your overall experience. This may include your name, email address, phone number, physical address, billing information, and payment details when you create an account, place an order, or contact our support team.

You may also choose to add optional details such as a profile photo, gender, or location. You can review or change most of this information through your account settings at any time.

We may store details of your purchases, communications with our team, and feedback or reviews you leave on our site. Some of this information, such as your username, ratings, or public comments, may be visible to other users.

Log Data and Device Information

When you use our website or mobile applications, we automatically collect log data such as your IP address, browser type, device information, operating system, the pages you visit, access times, and error reports. This data helps us improve performance, detect issues, and understand user behavior.

Cookies

Cookies are small data files stored on your browser or device that help us recognize returning users and track user behavior. We may use cookies (or allow third-party providers to use them) to enhance your experience, remember your preferences, and improve site performance. You can control or disable cookies via your browser settings, but some site features may not work correctly if cookies are disabled.

Analytics and Tracking

We use analytics tools to better understand how users interact with our site and improve our content and services. These tools may collect anonymized data such as page views, session duration, clicked links, and errors encountered. We do not connect this data with personally identifiable information.

Third-Party Services

We may work with third-party service providers to support operations including order fulfillment, payment processing, marketing, analytics, and customer support. These providers are given access to personal information only as needed to perform their services and are obligated not to use your data for any other purpose.

Data Security

We use industry-standard security practices to protect your personal data from unauthorized access, disclosure, or loss. This includes password-protected accounts and SSL encryption for sensitive data like payment information. However, no method of transmission over the Internet is completely secure. We recommend using strong passwords and keeping your login credentials confidential.

International Data Transfers

Because we operate from Afghanistan and may serve international users, your data may be transferred to and stored in jurisdictions with different data protection laws. By using our services, you consent to such transfers, and we will take reasonable steps to protect your data in accordance with this privacy policy.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and obtain a copy of your personal data
• The right to correct inaccurate or incomplete data
• The right to delete your data under certain circumstances
• The right to restrict or object to the processing of your data
• The right to data portability
• The right to withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at naiko@naikoafghancrafts.com.

Updates to the Policy

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we will update the “Effective Date” at the top of this page and notify users where appropriate. Please check back periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us at:

Email: info@naikoafghancrafts.com

For more information, you may also review our Terms of Use